Product Recalls & Quality/Safety Advice

 

Keeping our customers safe is of paramount importance to us. Our product recall page details any items upon which we have taken recall action due to safety or quality issues.



Date 18/06/2020

Marilyn Hollywood Vanity Mirror with Lights

Expressco Direct Limited have identified a potential safety issue with the Marilyn Hollywood Vanity Mirror with Lights (14 Bulb)

Barcode 5056246904911

Batch ID 1528-1 or 1529-1 (located on the back of the mirror as per the below picture)

On sale between 21/04/2020 and 15/06/2020

PLEASE NOTE ONLY THE PRODUCT PICTURED IS AT RISK. ALL OTHER MIRRORS SOLD BY EXPRESSCO DIRECT LIMITED ARE UNAFFECTED.

Despite rigorous quality control procedures, it has been brought to our attention that an inconsistent electrical safety fault makes product unsafe for use and can cause an electrical fire.

If you have purchased this product since 21/04/2020 PLEASE STOP USING IT IMMEDIATELY and contact us on email product-recall@expressco-direct.co.uk or phone 01604 537900 where you will be given instructions of what to do and a full refund will be given.

If you would like more information to help identify if your product is affected please call our customer services helpline 01604 537900 (Monday to Friday 9am to 5.00pm).

Expressco Direct Limited apologise for any inconvenience caused and thank you for your co-operation.