The Surge Neo Stunt Scooter is the perfect scooter for keen/advanced riders and kids who are looking to do stunts and tricks! Ideal for afternoons in the skatepark or scooting to school, this Stunt Scooter has an eye-catching colour effect which not only stands out but is also hard wearing and long lasting.
Jack Stonehouse is pleased to deliver to UK Mainland and European customers as well as offer standard and next day options (UK Mainland only, orders placed on a working day). For detailed delivery info on a specific product, please feel free to talk with our dedicated customer service team.
Please note that orders for express delivery must be placed before midday on a working day for same-day dispatch. Any orders placed after the midday cut-off, on a bank holiday or a weekend will be dispatched on the next available working day.
Please be aware that delivery to the Scottish Highlands and Ireland can take an extra couple of days, therefore we advise that you do not choose express delivery as our couriers are unable to deliver within a next working day timescale to these locations.
Expected Standard Delivery Times
UK Mainland - 2-5 working days £5.95
Expected Express Delivery Times
UK Mainland - 1-2 working days (order before midday for same day dispatch) £8.95
*Excludes weekends and bank holidays
When to return
Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us.
Information regarding the return of damaged goods can be found at the bottom of this returns policy.
Please be aware that we will need to inspect and approve a return before issuing any refunds.
How to return
We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange or replacement. If you have purchased your item via our website, please inform us of your request via email at email@example.com. If you have purchased your item via a third party sales channel such as eBay or Amazon, please inform us of your request via the respective third party chat/email.
Please note that you are liable for any transportation costs incurred to return your item(s).
Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return.
If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.
Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at firstname.lastname@example.org.
If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.
Contact telephone: 01604 537900
Contact email: email@example.com
We are open:
Monday - 9am to 5pm
Tuesday to Friday - 9am to 3pm
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