Jack Stonehouse Airwave® Party Tent, 6x3

Concerned about rain ruining the fun at your special event? Worry no more and keep your guests safe from drizzle and chilly wind with our 6x3 blue party tent.

Key Features:

• Makes the most of the natural light with four church style windows
• Includes two unique WindBars® which help to prevent wind damage and provide extra stability
• Two roll up doors with two full length zips each
• Attach or detach the six side panels with Velcro tabs
• Reduce wind gaps and hide poles with the extendable tapered pole flaps
• Protect your guests from light drizzle with a water resistant canopy
• One year warranty on any manufacturing faults
• Designed for short term use
• Can be set up on both hard and soft ground
• Durable powder coated steel frame with nylon connectors
• Ideal for medium to large sized events
• Lightweight packaging
• Blue coloured canopy and sides bring colour to your event

Perfect for outdoor events such as BBQs, garden parties, camping, and local community events, this 6x3 blue party tent suits all types of get-togethers. The detachable side panels offer versatility, giving you the choice of setting up your tent with or without sides - whichever suits your occasion best. The sides can be attached using Velcro, allowing you to adapt the tent to unpredictable weather in seconds.

With the help of a friend or two, this tent is quick and straightforward to set up. Simply slot the poles together, connect to the nylon connectors, attach the canopy, and your party tent is ready for the celebrations!

Please ensure this shelter is strongly secured and not left unattended. Please do not leave the tent up overnight or throughout extreme weather conditions. We cannot be held responsible for any damage that occurs due to long term/overnight use or adverse weather.

DELIVERY INFORMATION 

Jack Stonehouse is pleased to deliver to UK Mainland, Scottish Highlands and Northern Ireland customers as well as offer standard and express delivery options (UK Mainland only, orders placed on a working day). For detailed delivery info on a specific product, please feel free to talk with our dedicated customer service team.

Please note that orders for express delivery must be placed before midday on a working day for same-day dispatch. Any orders placed after the midday cut-off, on a bank holiday or a weekend will be dispatched on the next available working day. 

*Please be aware that delivery to the Scottish Highlands and Northern Ireland can take an extra couple of days, therefore we advise that you do not choose express delivery as our couriers are unable to deliver within an express working day timescale to these locations.*

Expected Standard Delivery Times

UK Mainland - 2-5 working days     

Expected Express Delivery Times

UK Mainland - 1-2 working days (order before midday for same day dispatch) 

*Excludes weekends and bank holidays

Delivery Cost’s Table

Couriers

The delivery company used varies according to the size/weight of your item(s).

We currently deliver using the following couriers: Royal Mail, Hermes, Yodel, XDP, and DPD.

Delays

Whilst we work as hard as possible to deliver your order within the provided timeframes, sometimes delays are unavoidable as a result of conditions outside of our control or during peak periods.

Tracking Your Order

For specific delivery details on a particular product or for tracking info on your order, please get in touch with our friendly customer service department who will be happy to assist further.

Checking Your Order

At point of delivery, we kindly request that you please check your order for any signs of damage - even if you do not intend to use your item immediately - at which time you can sign for as damaged with the courier or reject the delivery. Please report any damages to our customer service team.

Any claims for damages or discrepancies much be submitted within 3 days of receipt of your goods.

Drop shipping 

All Greenhurst products will be drop shipped directly from our supplier. This delivery is expected to take between 2 - 3 working days. If you have any queries on drop shipping please contact our customer service team. 

RETURNS INFORMATION

When to return?

Changed your mind about your order? Not a problem – simply let us know within 14 days of receipt of your goods that you wish to return your unwanted goods. You then have a further 14 days to return the item(s) to us. Information regarding the return of damaged goods can be found at the bottom of this returns policy. Please be aware that we will need to inspect and approve a return before issuing any refunds.

How to return?

We kindly request that you put your returns request in writing to us and state whether you would like a refund, exchange, or replacement. If you have purchased your item via our website, please inform us of your request via email at sales@jackstonehouse.com. If you have purchased your item via a third party sales channel such as eBay or Amazon, please inform us of your request via the respective third party chat/email.

Please note that you are liable for any transportation costs incurred to return your item(s).

Please be aware that any unwanted goods should be returned to us unused, in their original packaging, and in the condition in which you received them. Please check that all instructions and fixings for your item are included with your return.

If your order comes in multiple boxes, please ensure that all parts are returned to us in their original packing and in their original received condition.

Please ensure that you also request proof of postage from your chosen courier and notify us of your return tracking information at sales@jackstonehouse.com.

If you have any questions about returning goods, please don’t hesitate to get in touch with our friendly customer service team.

REFUNDS INFORMATION

Getting a refund

The team processes the refund to your original method of payment within 3-5 working days of confirming that we have received your item(s). The return of the funds into your account is then dependant on the end processor, e.g., your bank, PayPal, Amazon Pay, etc.

For items that are returned to us as unwanted, we will refund the original paid price of the item itself only - the delivery charge is not included in your refund.

If you have requested a replacement or exchange of your goods, this will be sent out once we have received and approved your return.

We reserve the right to withhold part or all of a refund should any unwanted goods not be returned to us in their original condition. A re-stocking fee may also apply.

If you would like an update on the status of your refund, exchange or replacement please contact our team.

Returning faulty products?

All items should be checked upon delivery, even if you are not planning on using your item straight away. Although we strive to ensure that all of our products are carefully packaged and delivered to our customers, unfortunately there may be rare occasions when an item arrives faulty or damaged.

In the event of receiving a faulty item, we please ask that you either:

Reject the item upon delivery

OR

Sign for the item as damaged and then forward on details of the issue plus any supporting images within 3 working days to sales@jackstonehouse.com

Please be aware that we cannot accept damaged claims after 3 working days of receipt of the order.

Any replacements for items that have been agreed upon by our team as faulty/damaged will be sent to you free of postage charges.

CONTACT INFORMATION

Contact telephone: 01604 537900

Contact email: sales@jackstonehouse.com

We are open:

Monday - 9am to 5pm

Tuesday to Friday - 9am to 3pm

Thanks to our SSL certification, you can browse our website confidently without worrying about your information not being securely stored. Once you have found your ideal product, you can place your order using the below payment methods:

Paypal

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Amazon Pay

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